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  • BSI
    26/30543406 DC BS EN 18294 Concepts and guidance on servitization and advanced services
    Edition: 2026
    $2,380.87
    / 1 loc 1-31 users up to 10 books

Description of 26/30543406 DC 2026

This document establishes the widely accepted definitions and concepts of servitization and advanced services to facilitate communication between industry stakeholders. It provides a framework that explains the breadth of the organizational transformation process required to develop an advanced services business model. lt also provides guidance on how to envision advanced services and the requirements for their effective delivery through servitization. Case studies for advanced services and servitization are provided in Annex A and Annex B. Although the concepts of advanced services and servitization have originated in a manufacturing context, the standard is equally applicable to other product-based organizations of any size that seek to provide any type of advanced services.

Standard Number26/30543406 DC
TitleBS EN 18294 Concepts and guidance on servitization and advanced services
StatusDefinitive
Publication Date2026-01-15
Identical National Standard OfEN 18294
ICS03.100.20 Trade. Commercial function. Marketing, 03.080.01 Services in general
CommitteeSVS/21
PublisherBSI
Pages24



About BSI

BSI Group, also known as the British Standards Institution is the national standards body of the United Kingdom. BSI produces technical standards on a wide range of products and services and also supplies certification and standards-related services to businesses.
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