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  • BSI
    PD CEN/TR 18260:2025 Sustainable Cities and Communities — A framework for standardization of services to the citizen
    Edition: 2025
    $422.27
    / user per year

Description of PD CEN/TR 18260:2025 2025

This document lays down a framework for a standardization project to establish and document best practice in the design and execution of smart and sustainable services made available by local government to citizens, both for residents and for visitors to a community. This document sets out the basic principles that are needed to be observed across the full range of services to be provided; it does not cover specific services. The project covers services, whether these are directly delivered by authorities or whether their delivery is outsourced to arms-length public bodies or private enterprises. The project does not cover specific technologies used in the delivery of electronic services. The work takes due account of, and complement, the work of ISO/TC 176 concerning local authorities’ quality management systems, and of ISO/TC 312 concerning service excellence.

Standard NumberPD CEN/TR 18260:2025
TitleSustainable Cities and Communities — A framework for standardization of services to the citizen
StatusDefinitive
Publication Date2025-12-22
Identical National Standard OfCEN/TR 18260
DescriptorsSustainable development, Sustainability, Cities, Servicing, Design
ICS13.020.20 Environmental economics. Sustainability
CommitteeSDS/2
ISBN978 0 539 38071 2
PublisherBSI
Pages28



About BSI

BSI Group, also known as the British Standards Institution is the national standards body of the United Kingdom. BSI produces technical standards on a wide range of products and services and also supplies certification and standards-related services to businesses.
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